kindergarten small school bag animal backpack

TRI26 — Frequently Asked Questions

What does TRI26 sell?

TRI26 is an online school-supply store offering everyday essentials for students, teachers, classrooms, and families. Our selection includes backpacks, notebooks, writing supplies, organization products, art supplies, calculators, technology accessories, and more.

How can I track my order?

Once your order ships, you’ll receive tracking information by email. You can also visit our Track Order page to access your order information and shipment details.

Do you offer free shipping?

Yes. TRI26 offers free shipping on orders of $100 or more.

What happens if my order arrives damaged?

Please contact TRI26 as soon as possible if your order arrives damaged. Include your order information and photos of the damaged item and packaging so we can review the issue and assist you.

How do I place an order?

Browse our products, select the items you want, add them to your cart, and proceed to checkout. Once your order is successfully placed, you’ll receive an order confirmation.

How long does shipping take?

Orders are processed and shipped as quickly as possible. Shipping times can vary depending on the shipping method, destination, product availability, and carrier.

Can I change or cancel my order?

If you need to change or cancel an order, contact us as soon as possible after placing it. We’ll do our best to help, but orders that have already been processed or shipped may not be able to be changed or canceled.

What if I receive the wrong item?

If you received an incorrect item, contact us with your order number and information about the item you received. We’ll review the order and help resolve the issue.